Service and stake terms.

1. Who supplies the service

A Large Company Ltd trading as Ughbusting AI, company number 17290014, supplies Ughbusting AI.

71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Email alexander@alargecompany.com for support, complaints, or cancellation.

2. The founding beta

The founding beta is limited to ten paid members. Paid membership is available to invited adults aged 18 or over. We can also invite adults to complimentary AI access. Your account can provide AI calls, human concierge calls, or no call feature.

A paid membership includes broad personal AI-call access, local call sheets, and a weekly call commitment. An operator-granted account can instead provide complimentary AI access or externally paid concierge access. The account displays its call and promise features.

Call availability depends on the beta service being operational. A service fault never creates a stake.

The service is an accountability tool. It is not health care, crisis support, therapy, safeguarding, or professional advice. It does not promise a work result.

Beta software can change or become unavailable. We will supply the service with reasonable care and skill.

3. Service price and renewal

New beta membership costs £15, $20, CA$27, €18 or A$30 a month, in the currency of the country of residence you declare before you save a card. If your account already holds a stake, a payment or a subscription in one currency, it stays in that currency. Euro-area countries pay in euros, and a country without its own listed currency pays in US dollars. Your account shows the exact price and currency before you save a card. Existing members keep their accepted price, including the earlier £29 GBP monthly offer and historical country pricing. Moving an existing subscription to the Ughbusting billing account does not change that accepted price. This is the total membership price: there is no separate sign-up fee.

Every path gives you the same free trial: 14 days, whether you joined by invitation, a private invitation link, or public registration. No membership fee is due while your trial runs, and Stripe charges your first payment, in your account's price and currency, on the fifteenth day. Stripe then charges the same amount every month until you cancel, from the one card you saved. Cancel in the account billing portal before your trial ends and Stripe takes no membership payment at all. If your trial started before this 14-day trial change took effect, on an older seven- or eight-day trial, your original trial dates stand unchanged; this page describes the current offer.

A complimentary beta account has a £0 service price, no subscription renewal, and no payment authority. An externally paid service account follows its separate company agreement.

We will give reasonable notice before a membership price increase. You can cancel before the new price applies.

Weekly call target shortfalls stay simulated. Eligible private task and booking stakes can be recorded only if your account enables stakes and you separately accept the applicable stake addendum below. Section 3A sets out how a recorded stake is waived or collected.

Membership and stakes are available in every country.

4. When the contract and service start

A paid membership starts when Stripe confirms the card that you save at membership Checkout. No membership fee falls due during your 14-day free trial, on every path. Billing can start when the provider's recorded trial ends, in the price and currency your account shows, unless you cancel beforehand. An operator-granted service starts when we activate that access.

On the older two-step Checkout, the optional live-stake addendum starts only when Stripe confirms its own separate setup Checkout. On the current one-card combined Checkout, saving your card for membership also saves it for any stake you owe, and the addendum starts when Stripe confirms that one Checkout. Either way, the Checkout records the fixed acceptance version, your chosen stake and cap where you chose them, and your payment authority.

You can ask us to start a paid membership during the 14-day cancellation period. Membership Checkout records that request.

Ughbusting AI sends a membership contract confirmation and cancellation procedure by email. Stripe sends payment receipts. The terms remain available on this page for printing.

5. Your 14-day right to cancel

You can cancel through the end of the 14th day after the contract date. You do not need to give a reason.

Cancel through the account billing link ("Manage paid membership") -- it needs no email, though the Stripe portal itself needs at least one confirm step. If you cancel there through the end of the 14th day after the contract date, we treat that as your statutory cancellation notice under this section.

During your 14-day free trial you have paid no membership fee, so cancelling before it ends leaves nothing to refund for membership. Stakes apply during the free trial as well. A stake charged before you cancel stays charged, subject to the 24-hour waiver in section 3A. Cancelling here stops the next renewal. If you cancel within the 14 days, no stake is charged from that moment. If you take the cancellation back, a miss in between can still be charged. To stop stakes straight away, leave under section 6A.

If the first payment has already happened and you asked the service to start, we refund the price minus a proportionate amount for paid service you used before cancelling.

You can also send any clear statement that you wish to cancel, separately from using the portal. Emailing alexander@alargecompany.com or using the model form below are convenient ways to do that; the form is optional. A cancellation communication sent before the end of the 14-day period is in time, even if it reaches us later. Please keep proof of when you sent it; we record when we receive it to handle your notice and any refund.

We send any refund due within 14 days after we receive your cancellation. This section does not reduce your statutory rights.

Your account page shows the latest known payment state: pending, paid, failed, or unknown while we cannot confirm the provider's result. We check the provider's actual payment record when deciding any refund. We do not promise an automatic refund outside this section, section 3A and section 6A.

6. Cancellation after 14 days

You can cancel at any time through the account billing link or by email. There is no cancellation fee.

Your membership continues until the end of the paid period. We take no later renewal payment.

Payments after the 14-day period are not refundable, except where consumer law requires a refund.

6A. Leaving, and your other account actions

Existing members. If you were a member before these stake terms, you see one screen before your next booked week, call or task. You can accept the new stake terms and save a card, or leave. If you do not reply within 14 days, we count that as leaving. Until you accept, no stake under these terms can be charged to you.

These actions are separate. Doing one does not do another.

• Leaving. Leaving is how you stop stakes. You can leave from your account at any time, whether or not you have accepted these stake terms, and your stakes stop at that moment. Your membership ends straight away. We refund the unused part of the period you have paid for, to the card you paid with. We write off any stake you had not paid. A stake already charged stays charged, and the 24-hour waiver in section 3A still applies to it.
• Cancelling renewal. The account billing link ("Manage paid membership") opens the Stripe billing portal. It stops the next renewal payment. If you use it through the end of the 14th day after the contract date, that also sends your statutory cancellation notice under section 5, and no stake is charged from that moment unless you take the cancellation back. Otherwise, your membership, and the stakes, continue until the paid period ends. After it ends, no new stake can be made.
• Deleting your account. A control in your account stops access and starts membership cancellation. Financial evidence remains for six years under section 8, on a pseudonymous record no longer linked to your open account.
• The statutory 14-day withdrawal in section 5. Any clear statement that you wish to cancel exercises this right in time if you send it before the 14-day period ends, even if we receive it later. Cancelling in the account billing link within that time is itself that statement. Email and the model form are convenient alternative ways to send it, not required formats. Deleting your account does not send that statement on your behalf; we still recognise a clear statement you make alongside it.

The billing portal link and the account-deletion control are ordinary buttons in your account page. You can also send a clear statutory cancellation statement by email, or use the printable form below. See the privacy notice for how we keep records.

7. Your account

You must be aged 18 or over and use your own invitation and sign-in link. Residence does not limit an invitation.

You must not misuse the service, attempt unauthorised access, or use it for unlawful activity.

We can suspend access for non-payment, a security risk, or material misuse. We will give the reason when the law permits.

8. Privacy and service providers

The privacy notice explains account data, live call processing, local storage, providers, retention, and rights.

OpenAI processes an AI call when your account provides one. Human concierge calls occur outside the application. Stripe processes membership and live-stake payment details. Ughbusting AI does not receive your full card number.

9. Problems and complaints

Email alexander@alargecompany.com. We will examine the problem and reply.

We do not require you to use alternative dispute resolution. You can use any consumer remedy that applies.

10. Responsibility

We are responsible for foreseeable loss that our breach causes. We are not responsible for loss that is not foreseeable.

Nothing in these terms excludes liability for death, personal injury, fraud, or rights that the law does not permit us to exclude.

11. Law

English law governs these terms where the law permits. Mandatory consumer rights and courts in your place of residence remain available.

English is the contract language.